Refund Policy

1. 14-Day Refund Policy

We offer a full refund within 14 days of your purchase, no questions asked. If you are not satisfied with our service for any reason, you are entitled to a complete refund within this period.

This policy is in accordance with Paddle's Consumer Terms.

2. How to Request a Refund

To request a refund, you can:

• Visit paddle.net and follow the instructions provided in your payment confirmation email
• Contact us directly at info@13lab.tech with your order details

3. Refund Processing

Once your refund request is received:

• Paddle will process the refund using your original payment method
• Refunds typically appear within 3–5 business days for card payments
• PayPal refunds are usually processed within 48 hours

4. After Refund

When a refund is processed, your account access will be revoked. You will no longer have access to Pro features associated with the refunded purchase.

5. Contact

For any questions or assistance regarding refunds, please contact Thirteen Lab at:

Email: info@13lab.tech